Emergency & Trauma
The Firelands Regional Medical Center emergency services department is dedicated to providing the fastest and highest-quality emergency care possible to our community 24 hours a day, seven days a week.
As a fully verified Level 3 trauma center open 24/7, Firelands Regional Medical Center provides residents and visitors with the resources necessary to provide prompt assessment, resuscitation, emergency operations and stabilization of the trauma patient.
Firelands Regional Medical Center’s 30-bed emergency room treats over 53,000 patients per year. It is open 24/7 and is the most frequently selected provider of emergency services in the region and approximately three times larger than other area ERs. Features include:
- Team of physicians board-certified in emergency medicine
- Nurses trained in emergency medicine
- Staff certified in trauma and advanced cardiac life support (adult and pediatric)
- TeleStroke technology
- Accredited chest pain center
- Certified stroke center
Open daily from 11 a.m. to 11 p.m., Firelands Emergency QuickCare SM provides a special treatment area in the emergency center that's designed for the quick and convenient treatment of minor injuries and illnesses, such as:
- Sprains and strains
- Respiratory infections
- Minor lacerations
- Skin conditions
The Senior ER is open daily from 9 a.m. to 9 p.m. During other times, we recommend patients use the Firelands hospital emergency room. Specific conditions will dictate whether a patient is appropriate for the Senior ER unit.
Designed for patients 60 years and older, the senior ER at Firelands Regional Medical Center recognizes the special needs of the older patient who is experiencing minor injury or illness.
Physicians and nurses in senior ER are uniquely qualified to recognize the more complex health care needs of senior patients, including:
- Medication review
- Screenings for health situations common in older adults
- Coordination of care with other healthcare providers
- Follow-up to ensure a safe transition home
The senior ER is located within the main emergency services area at Firelands Regional Medical Center and provides added amenities for older patients:
- Quiet and calm atmosphere
- Softer lighting
- Availability of hearing assistive devices
- Attention to comfort and safety
What can you expect when you arrive at the ER?
The first step is triage – this is when a nurse and/or doctor will ask you questions to assess your health condition. By learning about your condition, the medical team is more informed to identify the severity and what tests or treatments may be necessary once you are called back.
Triage allows the emergency room staff to prioritize patients who have critical or life-threatening emergencies – regardless of when they arrived. The order in which you are seen is based on the severity of your condition, not when or how you arrived.
Once you are called back, a team of medical professionals will provide the applicable care, including emergency-trained physicians, nurses, physician assistants, and/or technicians. If you require admission to an inpatient unit, our hospitalist staff or your primary care physician (PCP) will work closely with the emergency room physician to determine the best course of action for your care.
Parents & Guardians
The Consent for Emergency Treatment form allows you to consent to the treatment and/or hospitalization of your child by an emergency medical physician on staff at Firelands Regional Medical Center in case of any accident or illness that may arise in your absence or unavailability. Please print the form, complete and sign. Return completed forms to Firelands Regional Medical Center.
Should you visit the emergency room or urgent care?
How do you know if your condition or injury is serious enough for the emergency room, or if you can visit a nearby urgent care? Below are common conditions, illnesses or injuries treated at each:
Reasons to visit:
- Alcohol or drug overdose
- Chest pain, tightness in the chest
- Fainting, sudden loss of consciousness, severe dizziness, severe headache
- Rape or sexual assault
- Severe abdominal pain
- Severe bone breaks
- Severe vomiting or diarrhea
- Shortness of breath
- Sudden change or loss of vision
- Sudden confusion or change in mental state
- Sudden numbness or paralysis
- Suicidal or homicidal feelings/thoughts
- Uncontrolled bleeding
Appointment required? No
Insurance accepted? Yes. See the list of accepted insurances for Firelands Regional Medical Center.
Reasons to visit:
- Cold and flu symptoms
- Cuts and lacerations
- Eye infections such as pink eye
- Migraines and headaches
- Mild wheezing
- Minor burns
- Simple bone break (not showing through skin
- Sore throat
- Sprains and strains
- Urinary tract infection
Appointment required? No; however, you may schedule an appointment online.
Insurance accepted? Yes. See the list of accepted insurances for Firelands Physician Group.
Find an Urgent Care location near you.