addiction treatment Norwalk

Inpatient Care Provided at Our Mental Hospital in Ohio

Since 1967, Firelands Regional Medical Center has been serving the behavioral health needs of our community, including individuals in Erie, Huron, Lorain, Ottawa, Sandusky, Seneca and Wyandot counties. Sometimes certain behavioral health problems can become severe. In such instances, you or your loved one may benefit most from inpatient treatment in either our Behavioral Health Inpatient Psychiatric Unit, or our Partial Hospitalization Program.

Inpatient Psychiatric Unit

The Behavioral Health Inpatient Unit, located on the hospital’s main campus, offers comprehensive and integrated mental health and hospital services for adults experiencing a mental health crisis. This service is licensed by the Ohio Department of Mental Health and Addiction Services, and Accredited by the Healthcare Facilities Accreditation Program (HFAP).

Visiting Hours

Daily 
2 p.m. - 3 p.m.
5:30 p.m. - 7 p.m. 

Our treatment team consists of psychiatrists, nurses, licensed mental health therapists, discharge planners, recreational therapists and hospital-based medical teams who work together to provide comprehensive treatment for individuals experiencing a mental health crisis.

The program is designed to help participants reach an improved level of functioning and resume their normal activities at home and in the community. The unit treats adults and geriatric patients and has a special care area for patients needing a more intense level of care.

What to Bring

Patients can wear their own comfortable street clothing during their stay on the unit. We suggest you bring the following clothing and personal items:

  • Several days of clean clothing. A washer and dryer are available for your use.
  • Comfortable and safe shoes without laces to prevent falls
  • Pajamas or nightgowns and a robe.
  • Slippers
  • Jacket or coat
  • Personal care items such as toothpaste, deodorant, and hair products.

For your safety, all medications (prescription and over the counter) must be given to the nurse upon admission to document in the medical record. They are sent home with the family or they may be sent to the pharmacy, and returned to you upon discharge.

General Information & Unit Policies

Phone Calls

The patient phones, located at the nurses' station and in the multipurpose room, are available for us from 8 a.m. to 10 p.m. They are turned off during therapy times. We ask that you limit your calls to 10 minutes so other patients can use them.

Electronic Devices

You may bring a radio or device with headphones to be used during free time if there is a physician order.

Meals & Snacks

Meals are served buffet style. Approximate times:

  • Breakfast 7:30 a.m.
  • Lunch 11:30 a.m.
  • Dinner 4:30 p.m.

We ask that you eat in the multipurpose room and please do not take food into patient rooms. If you have concerns about your meal, please let us know. 

You are permitted to bring your own snacks, unless you have dietary restrictions. They will be stored in the kitchen area and will be available upon request. For sanitary reasons, we ask that you keep food out of the patient rooms.

Mail

Mail is delivered to the unit once daily and is distributed from the nurses' station. Mailroom staff will pick up outgoing mail at the nurses' station. Stamps are available upon request.

Partial Hospitalization Program

The Partial Hospitalization Program offers intensive clinical services in an environment where you or your loved one can feel comfortable. Even if you are close to home during your partial hospitalization stay with us, we want you to feel like you are home. The purpose of this program is to provide a treatment alternative that bridges the gap between inpatient psychiatric hospitalization and traditional outpatient therapy.

With partial hospitalization, each individual has a treatment plan unique to his or her own needs. This plan is developed by working closely with the program’s team of professionals. Group and individual activities, education, psychiatric monitoring, and medication management are offered. Firelands uses a multi-disciplinary treatment approach which includes physicians, nurses, therapists and case managers according to individual need. Staff is trained and credentialed according to Ohio laws.

The Partial Hospitalization Program is located in Erie, Huron and Seneca Counties. However, individuals from Sandusky, Wyandot and Ottawa Counties can attend based on the availability of transportation.

View the Patients’ Bill of Rights for Inpatient Behavioral Health.

Frequently Asked Questions about our Inpatient Medical Recovery Services

What happens during admission?

When you arrive, a member of the nursing staff will escort you to your room, take your vital signs (temperature, pulse, respiration, blood pressure, height and weight), check in your personal belongings and orient you to the unit. You will be asked to change into hospital attire for an assessment. One of our nurses will ask you for information about past and present medical and psychiatric problems. Your psychiatrist will give you a routine physical exam and may order blood tests, urinalysis, or x-rays. Please be patient as this process can take time and it is important for us to learn as much as we can to help care for you.

Do my personal belongings stay with me?

On admission, the following items are kept in a safe storage area on the unit, including: Purses/wallets/bags with strings or straps; Cell phones, personal electronic devices, radios; Belts, scarves, shoe laces, draw strings from clothing; Personal care items in glass containers/aerosols, alcohol or sharp objects; Electrical equipment such as hair dryers, curling irons, electric razors; Nail clippers, files, tweezers; Dental floss; All food/snack items will be labeled and stored in the kitchen area.

What is the typical length of stay?

The average length of stay for inpatient behavioral health patients can vary from a few days to a week or more. Length of stay is dependent on a number of variables, including the individual's personalized treatment plan. Talk to your doctor for more specific details on length of stay, since this can vary from person to person.

Are loved ones allowed to visit?

Yes. Guests are allowed Monday through Friday 2-3 p.m. and 6-8:30 p.m., and weekends 12-8:30 p.m.

Are there private rooms? Private bathrooms?

Yes, each patient has a private room with a bathroom.

Who will be providing the treatment?

From our years of experience, we have found a team approach to be the most effective in treating mental health conditions. The treatment team consists of the psychiatrist, the nursing staff, mental health therapists, discharge planners, outpatient representatives, and recreational therapists. One of the psychiatrists will be your team leader and will work with you to set goals. Under his/her direction, the nursing staff provides care and education in a supportive and safe environment to help you achieve your treatment goals. The nursing staff will assess your progress and work closely with your team to identify your needs and progress. The discharge planners will coordinate your discharge and help you get the services you need when you leave the hospital. (The discharge planners also coordinate placement or transfers when needed.) The mental health therapists are licensed counselors who provide individual, group therapy and family counseling (when appropriate). The recreational therapists help patients meet their emotional, social and leisure needs through focused group activities.

Can I smoke?

Firelands Regional Medical Center is a smoke-free healthcare facility. If you are a smoker or use smokeless tobacco, to help manage nicotine cravings, nicotine replacement therapy is available, if approved by your psychiatrist. Smoking cessation classes and written information are also provided on the unit for additional support.

How much does it cost to receive inpatient care?

Costs vary depending on the patient’s insurance and individualized treatment plan. Most insurance plans are accepted. Some programs also provide services on a sliding fee, based on the needs of individuals and their families.*

What happens during treatment?

All groups are posted on the bulletin board at the nurses’ station. It is very important to your recovery to attend the groups identified on your treatment plan. Please seek assistance if you have questions or require additional information on any topic. Group Therapy Programs Offered include community group; healthy lifestyles; cognitive behavioral therapy groups; and setting healthy goals. The nursing groups will help you better understand your medications and other aspects of maintaining good mental and physical well being, ie relaxation techniques; stress management. Activity groups include exercise, crafts, cooking, pet therapy, and movies. Exercise is important for your overall recovery. An exercise room and an outside courtyard, weather permitting, are available for your use (with approval from your psychiatrist and staff supervision).

24/7 Crisis Hotline

Help is available 24 hours a day 7 days a week.

Call 800-826-1306