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Emergency & Trauma

The Firelands Regional Medical Center emergency services department is dedicated to providing the fastest and highest-quality emergency care to our community 24 hours a day, seven days a week. Staffed by emergency room physicians, the trauma emergency room phone number is 419-557-7400 and is located at 1111 Hayes Ave., Sandusky, OH.


As a fully verified Level 3 trauma center open 24/7, the emergency physicians at Firelands Regional Medical Center provide prompt assessment, resuscitation, emergency operations and stabilization of the trauma patient.

Emergency Room

Firelands Regional Medical Center’s 30-bed emergency services department is open 24/7 and is the most frequently selected provider of emergency services in the region. Features include:

  • Team of physicians board-certified in emergency medicine
  • Nurses specially trained in emergency medicine
  • Staff certified in trauma and advanced cardiac life support (adult and pediatric)
  • TeleStroke technology
  • Accredited chest pain center
  • Certified stroke center

Emergency QuickCare

Open daily from 9 a.m. to 11 p.m., Firelands Emergency QuickCare SM provides a special treatment area in the emergency center that's designed for the quick and convenient treatment of minor injuries and illnesses, such as:

  • Fractures
  • Sprains and strains
  • Respiratory infections
  • Minor lacerations
  • Skin conditions
  • Infections

The Emergency QuickCare is considered as an Emergency Room visit.

Firelands Urgent Care

Open weekdays from 9 a.m. to 7 p.m. and weekends 9 a.m. to 3 p.m., the Firelands Regional Medical Center Urgent Care is located in the Corporate Health Center at 5420 Milan Road, Sandusky, Ohio. Firelands Urgent Care provides services for quick and convenient treatment of minor, non-emergent injuries and illnesses, such as:

  • Fractures
  • Sprains and strains
  • Respiratory infections
  • Minor lacerations
  • Skin conditions
  • Infections

Senior ER

The Senior ER is open daily from 9 a.m. to 9 p.m. and is located within the Firelands Regional Medical Center main emergency room. Specific conditions will dictate whether a patient is appropriate for the Senior ER unit.

Designed for patients 60 years and older, this unit recognizes the special needs of the older patient who is experiencing minor injury or illness.

Emergency room physicians and nurses are uniquely qualified to recognize the more complex healthcare needs of senior patients, including:

  • Medication review
  • Screenings for health situations common in older adults
  • Coordination of care with other healthcare providers
  • Follow-up to ensure a safe transition home

Added amenities

The senior ER provides added amenities for older patients, such as:

  • A quiet and calm atmosphere
  • Softer lighting
  • Availability of hearing assistive devices

What can you expect when you arrive?

The Emergency Department is staffed to handle both major and minor emergencies at all times. Triage allows the emergency department staff to prioritize patients with critical or life-threatening emergencies. The order in which patients are seen is based on the severity of their condition, which may cause delay for patients with an earlier arrival.

Parents and guardians

The Consent for Emergency Treatment form provides your consent to the treatment and/or hospitalization of your child by an emergency medical physician on staff at Firelands Regional Medical Center in case of any accident or illness that may arise in your absence or unavailability. Please print the form, complete and sign. Return completed form(s) to Firelands Regional Medical Center.

Urgent care vs. emergency room: which should you visit?

How do you know if your condition or injury is serious enough for the emergency room, or if you can visit a nearby urgent care? Below are common conditions, illnesses or injuries treated at each:

Emergency Room

Reasons to visit:

  • Alcohol or drug overdose
  • Chest pain, tightness in the chest
  • Fainting, sudden loss of consciousness, severe dizziness, severe headache
  • Rape or sexual assault
  • Seizure
  • Severe abdominal pain
  • Severe bone breaks
  • Severe vomiting or diarrhea
  • Shortness of breath
  • Sudden change or loss of vision
  • Sudden confusion or change in mental state
  • Sudden numbness or paralysis
  • Suicidal or homicidal feelings/thoughts
  • Uncontrolled bleeding

Visit the Firelands Regional Medical Center emergency room (ER) at 1111 Hayes Ave., Sandusky, OH.

Urgent Care

Reasons to visit:

  • Allergies
  • Cold and flu symptoms
  • Cuts and lacerations
  • Earaches
  • Eye infections such as pink eye
  • Migraines and headaches
  • Mild wheezing
  • Minor burns
  • Rashes
  • Simple bone break (not showing through skin
  • Sore throat
  • Sprains and strains
  • Urinary tract infection

Find an Urgent Care location near you.

Contact Us

Call the Firelands Regional Medical Center Emergency Room