Firelands Virtual Care

See a health care provider from your home!

No appointment needed -- With Firelands Virtual Care, getting medical treatment for minor illnesses and injuries is easier than ever. We bring the provider right to you, no matter where you are, with the quality you expect from Firelands Regional Health System.

Care is just a click away

Once you have downloaded the Firelands Virtual Care app you can create an account and get started. It can be accessed from your computer or mobile devices (smart phones, tablets, etc.) just click the Apple or Android app store logo below to get started!

Available on the App StoreGet it on Google Play

During your video visit, a health care provider will ask you a few questions to assess your condition, provide a diagnosis and treatment plan, and if needed, give you a prescription for medication.

Our providers can see you for a variety of minor illnesses and injuries, including:
  • Bronchitis
  • Cold
  • Cough
  • Diarrhea
  • Fever
  • Flu
  • Headache
  • Minor skin infections
  • Nausea/vomiting
  • Pink eye
  • Respiratory infection
  • Sinus infection
  • Sore throat
  • Sprains and strains
  • Sunburn
  • Urinary tract infection

Do you have a virtual visit scheduled with your provider?

Many provider offices are scheduling virtual appointments for their patients so they do not have to leave their homes. View the steps below or click here to download the step-by-step guide.

Virtual Care Guide to scheduled visit

Questions or concerns about Virtual Care?

Please call or email the American Well support team at 877-827-6958 or firelandsvcare@americanwell.com