Firelands Regional Medical Center’s Department of Pharmacy Services consists of state-of-the-art facilities and decentralized satellites to provide pharmacy services across the continuum of care. Our pharmacists play an integral role in the recommendation of medications, patient counseling and evaluation, and consultation with physicians and nurses to promote best practices.
Firelands Regional Medical Center's Inpatient Pharmacy provides contemporary dispensing services coupled with collaborative and consultative clinical services throughout the facility. Decentralized pharmacy services are designed to cover designated units such as the critical care areas, internal medicine, ambulatory clinics, hematology/oncology, outpatient services and other areas as needed.
Pharmacy personnel facilitates medication review and delivery with advanced technologies to support these processes. Drug information and consultations available 24/7 upon request from our medical or nursing staff. Our pharmacists actively participate in multidisciplinary rounds and various quality improvement and patient safety committees throughout the facility on a regular basis.
Since its inception, the Firelands retail pharmacy has filled over 230,000 prescriptions. Beginning as an employee-only service, the retail pharmacy opened its doors to the public in 2009, offering a combination of convenience, competitive pricing and personalized service to Firelands Regional Medical Center's outpatients and the general public.
Hours of Operation
Monday through Friday
8 a.m. to 6:30 p.m.
Why Choose the Retail Pharmacy to Fill Your Prescriptions?
Prescriptions for patients returning home can be processed and are ready for pickup or for bedside delivery upon discharge or following outpatient treatment or services. In addition to inpatients being discharged, outpatients from emergency room, outpatient surgery, digestive health, the cancer center and many campus-based physician practices frequently find our services convenient and competitively priced. No matter if they are receiving services from Firelands or not, the community at large is welcome to use the pharmacy.
We offer free mail-out service to those who have transportation difficulties or those who are unable to reach us during our normal business hours (8 a.m. to 6:30 p.m. Monday through Friday). Prescribers may leave prescriptions at any time by fax (419-557-6944) or by using our interactive voice response system (IVR). Patients likewise may use the IVR to request prescription refills 24/7. Our direct telephone number is 419-557-7473.
Customers may also download the MobileRX application for their iPhone/iPad and Android devices to refill prescriptions from the retail pharmacy. Search for the Mobile RX app in iTunes or Google Play.
The Firelands Retail Pharmacy accepts most third-party insurance programs and honors the same co-pay structure as all other local retail pharmacies. For those patients who have no prescription coverage, we maintain an extremely competitive pricing structure. The popular $4/$10 generic program as well as the new $1.99/$5.89 generic program are both honored as well.
It's a Personalized Service
Complete medication records are maintained for each patient and are reviewed for potential interactions, duplications and sensitivities each time a new prescription is processed. Our pharmacist is always available to consult with patients at the time prescriptions are picked up—or by phone in the event that prescriptions are mailed.
Satellite Oncology Pharmacy
University Hospitals Seidman Cancer Center at Firelands Regional Medical Center incorporates a fully functional satellite chemotherapy pharmacy suite with clinical and dispensing services provided by full-time oncology pharmacists and certified oncology technicians. The center provides consultations and education to patients regarding the management of oncologic and supportive medications.