What is an Urgent Care?
Urgent Care is best for non-emergent illnesses and injuries that need to be diagnosed and treated quickly, rather than waiting for an appointment with your primary care physician. If you or a loved one needs care now for one of the following reasons, stop by Firelands Urgent Care.
What symptoms does an Urgent Care treat?
If you or a loved one needs care now for one of the following reasons, stop by Firelands Urgent Care:
- Asthma and wheezing
- Cold and flu symptoms
- Ear infections
- Eye infections
- Insect bites and skin conditions
- Minor lacerations
- Onsite X-rays, lab and drug testing
- Physicals, including sports physicals
- Respiratory infections
- Sports injuries
- Sprains and strains
- Urinary tract infections
- Work-related injuries
Take advantage of care now at Firelands Urgent Care when:
- You need to be seen promptly by a healthcare provider.
- You are unable to get an appointment with your physician.
- It is after hours.
- You do not have a primary care physician.
When should I go to the emergency room?
Use a hospital's emergency department for serious or life-threatening problems. Call 911 or go to your nearest hospital emergency room if you have:
- Chest pain
- Severe abdominal pain
- Difficulty breathing or shortness of breath
- Sudden dizziness, weakness or loss of coordination or balance
- Sudden blurred vision
- Numbness in the face, arm or leg
- Sudden, severe headache
- Deep cuts or bleeding that won’t stop
- Coughing up or vomiting blood
- Severe burns
Do You Need an Urgent Care Appointment?
No, you do not need to make an appointment for the Firelands Physician Group urgent care locations. Please note: In case of emergency situations that may arise, you may experience a longer wait time.
Please note: Copay is due at time of visit. If you have an outstanding balance, you will be required to pay that balance before being seen.
Can I be seen at a Firelands Urgent Care if I'm not a Firelands patient?
Firelands Urgent Care locations see many patients who do not belong to the Firelands Physician Group or have any regular doctor.
Who will care for me?
Firelands Urgent Care is is staffed with experienced doctors, physician assistants and nurse practitioners. Each urgent care is equipped with laboratory and and imaging services for the convenience of our patients.
How long will I have to wait?
At Firelands Urgent Care Centers, we do not schedule appointments. We see patients on a walk-in basis to treat urgent, non-life-threatening medical needs.
Patients visiting a Firelands Urgent Care location are typically seen within minutes. Our staff will alert you to the approximate wait time when you arrive and will update you if the situation changes. Firelands makes every effort to staff our clinics appropriately to keep wait times to a minimum.
What will happen when my name is called?
One of our nurses will take your temperature and other vital signs, and will ask you some basic questions about such items as your allergies and medications. You will then be asked to wait in the reception area until an exam room is available.
Do you take my insurance?
Our urgent care locations accept most major insurances. (urgent care co-pay is charged).