Patient & Guest Information

Welcome to Firelands Regional Medical Center, located in Northern Ohio on the shores of Lake Erie. Whether you are coming to one of our facilities as a guest or as a patient, we hope you find the information listed here helpful. We want the time you spend with us to be as comfortable as possible.

For Patients

Are you a patient of Firelands hospital main campus or south campus? Browse the pages below to find helpful information for your visit to our facilities:

• Advance Directives
• Care Management
• Discharge Process
• Patient Advocacy
• Patient Rights & Safety
• Spiritual Care
• Using the Patient Portal

For Guests

If you’re a guest to our main campus or south campus locations, browse a selection of resources that may be helpful to you while you are visiting, including visiting hours, which can be found under Guest Guidelines:

• Dining & Nutrition
• Concierge Program

Billing & Insurance

Whether you have questions about your bill or need to verify if your insurance provider is accepted at Firelands hospital main campus or south campus, find the information below:

• Accepted Insurances
• Cost Estimates
• Financial Assistance
• Online Bill Pay

Other Resources

• Gift Shops
• Medical Records
• Notice of Privacy Practices

Find Us at Main or South Campus

Firelands Regional Medical Center Main Campus
1111 Hayes Ave
Sandusky, OH 44870
419-557-7400

Firelands Main Campus Map

Firelands Regional Medical Center South Campus
1912 Hayes Ave.
Sandusky, OH 44870
419-557-7400

Firelands South Campus Map

Please remember that Firelands Regional Medical Center is a tobacco-free facility.