Billing and insurance

Pay your bill online

If you or your loved ones are being treated in our system, whether in one of our hospitals or our medical group, it is important you check with your health plan in advance of any visit to ensure providers are in your network. Below you will find a list of generally accepted insurances across the Firelands Health System and additional billing and insurance tools.

Insurances accepted

Firelands Health System participates in many healthcare plans. Follow the links below to learn which insurance carriers are generally accepted across the Firelands Health System. Patients should always verify the hospital's participation with their insurance provider before receiving services. Your plan may be employer-specific, restricted to a narrow network or limited to select services.

Firelands Regional Medical Center

Firelands Physician Group

Firelands Health The Bellevue Hospital


Financial assistance

For information regarding financial assistance programs, call our financial counselors at 419-557-7879 or toll-free 800-342-1177 or email FinancialCounselors@Firelands.com.

Haga clic aquí para obtener más información sobre sus derechos y protecciones contra facturas médicas sorpresa.

Learn more

Cost Estimates

Receive a price estimate based on your insurance coverage and browse a price list for hospital services.

Learn more

Suprise billing

How do you make sure you're not surprised by the amount of your bill? To help ensure a smooth billing process, we encourage you to take these steps before your visit at Firelands Regional Medical Center:

  1. Confirm your insurance is accepted at Firelands Regional Medical Center or call your insurance company to find out if it has a contract with Firelands Regional Medical Center.
  2. Check your insurance plan to find out what is and isn't covered and whether or not your service requires authorization.
  3. Confirm the copay amount for your visit, as well as any unmet deductible amount.
  4. Be aware of your coinsurance and out-of-pocket maximum.
  5. Update your coordination of benefits with your insurance plan.
  6. If you do not have insurance, review our financial assistance programs.

Learn more about your rights and protections against surprise medical bills.

Haga clic aquí para obtener más información sobre sus derechos y protecciones contra facturas médicas sorpresa.

Other bills related to your stay

You will receive separate bills from your physician, surgeon and other specialists such as a radiologist, anesthesiologist, or lab work. Please contact the appropriate professional if you have questions about their service by calling their number listed on the appropriate bill.

Precertification

We are pleased to assist physician offices with the precertification process for outpatient imaging services, sleep lab, and echocardiogram when allowable by the patient's insurance company.

Click here to complete your precertification


Provider-based billing

Firelands Regional Medical Center uses "provider-based billing" or “hospital outpatient” when charging for services to Medicare- and Medicaid-insured patients.

Provider-Based Billing FAQ

Self-pay price transparency

CMS requires hospitals to post the payer-specific negotiated charges for a list of the top 300 shoppable services, or provide patients with a price estimator tool.

Find our comprehensive list of charges for inpatient and outpatient services.

Pay your bill

If you have questions about your bill, please call the number on your statement.

Pay your bill online

Reviewed by revenue on May 16, 2025