Firelands Physician Group offices are Cashless

Effective Feb. 1, 2026, Firelands Physician Group offices no longer accepts electronic payments. This does not include: Firelands Regional Medical Center, Firelands Counseling & Recovery Services, Firelands Health The Bellevue Hospital or Firelands Dialysis.

You can continue to pay your bill online, by mail or in person at the main desk at Firelands Regional Medical Center. If you are unable to pay your copay by card (debit or credit) at the time of your appointment, the amount will be added to your subsequent bill.

If I can’t pay my copay at my appointment, will you turn me away?

No, we will not turn you away. Your care is our top priority. The unpaid copay will be added to your subsequent bill, which you can pay later online, by phone or at the main desk at Firelands Regional Medical Center.

I only use cash. How can I pay my bills?

You can still pay with cash or check at the main desk at Firelands Regional Medical Center.

How do I pay online?

You can easily pay your Firelands Physician Group bill online here

What forms of payment will you accept at my doctor's office?

Credit/debit cards only.

What forms of payment will you accept for my bill?

  1. Online payments
  2. Check or cash – by mail or at the main desk at Firelands Regional Medical Center.

I have questions about my bill. Who should I call?

Please call the number on the back of your bill.

Are there fees if I pay online?

No. We do not charge any convenience fees for payments made online or with a credit/debit card.

Why are you moving to a cashless system?

We are transitioning to provide a safer, faster and more secure payment experience for all our patients.