Medical Records Requests
A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility.
We require a completed and signed Authorization for Release of Health Information form before releasing any documents to anyone, including the patient.
To Access your Medical Records
To access labs such as radiology (CT, Mammograms, Ultrasounds, MRIs, etc.) and cardiology results, please visit the Firelands Regional Medical Center’s patient portal, My Health eChart . Sign up or contact our Patient Portal Coordinator at 419-557-7916. Results will post 36 hours after physician signature.
*All labs with exception of STD tests, reference labs and blood type.
To Request a Copy/Upload of Your Medical Records
All other records request can be requested through Chartfast. Please review the Instructions to request or call Chartfast at 888-202-1671 or send an email to firstname.lastname@example.org. Individuals other than the patient (such as a guardian or a proxy under a power of attorney) must have documentation of authority to sign.
Please note: Your request may take up to 30 days to process depending on the type of request. There may also be a fee associated with the request.
Medical Records Forms:
Authorization for Release of Medical Information
Health Information Exchange Opt-out Form
Firelands Regional Medical Center
HIM Department- ROI
1111 Hayes Ave.
Sandusky, OH 44870
Medical Records Office Hours:
Monday to Friday, 8 a.m. to 4 p.m.