Behavioral Health FAQs

Behavioral Health FAQs

Seeking treatment for a mental health disorder or a drug/alcohol addiction can be intimidating if you don’t have all of the information you need. Firelands Counseling & Recovery Services is here to ensure your questions are answered and you feel confident about pursing treatment for yourself or a loved one.

Browse our behavioral health frequently asked questions below.

Inpatient Behavioral Health FAQs

Question: What is the typical length of stay?
Answer: The average length of stay for inpatient behavioral health patients can vary from a few days to a week or more. Length of stay is dependent on a number of variables, including the individual's personalized treatment plan. Talk to your doctor for more specific details on length of stay, since this can vary from person to person.

Q: Are loved ones allowed to visit?
A: Yes. Guests are allowed Monday through Friday 2-3 p.m. and 6-8:30 p.m., and weekends 12-8:30 p.m.

Q: Are there private rooms? Private bathrooms?
A: Yes, each patient has a private room with a bathroom.

Q: Who will be providing the treatment?
A: Our treatment team consists of psychiatrists, nurses, licensed mental health therapists, discharge planners, recreational therapists and hospital-based medical teams who work together to provide comprehensive treatment for individuals experiencing a mental health crisis.

Q: How much does it cost to receive inpatient care?
A: Costs vary depending on the patient’s insurance and individualized treatment plan. Most insurance plans are accepted. Some programs also provide services on a sliding fee, based on the needs of individuals and their families.*

Outpatient Behavioral Health FAQs

Q: What disorders and conditions do you treat?
A: Firelands Counseling & Recovery Services treats a wide range of behavioral health conditions, including anxiety disorders, Attention Deficit Hyperactivity Disorder (ADHD), depression, eating disorders, substance abuse and more.

Q: Is there an age limit or requirement?
A: Services are available for adults, adolescents and their families. Age requirements may depend on the program. For example, I-FAST is targeted for youth ages 10 to 18 who have mental health and/or drug/alcohol disorders.

Q: How do I know if I or a loved one needs treatment?
A: There are certain signs you can look for when determining if seeking treatment for a mental health disorder or drug/alcohol problem is the right step to take. The National Council on Alcoholism and Drug Dependence has a helpful list of physical symptoms, as well as a list of signs that someone may be addicted to drugs or alcohol.

Q: Who will be providing the treatment?
A: Firelands uses a multi-disciplinary treatment approach which includes physicians, nurses, therapists and case managers according to individual need. Staff is trained and credentialed according to Ohio laws.

Q: How much does it cost to receive outpatient treatment?
A: Costs vary depending on the unique treatment plan and insurance. Most insurance plans are accepted. Some programs also provide services on a sliding fee, based on the needs of individuals and their families.*

Firelands Counseling & Recovery Services Plus FAQs

Q: What is Firelands Counseling & Recovery Services Plus?
A: This program is a team approach to your healthcare. Two divisions from Firelands Regional Health System – Firelands Counseling & Recovery Services and Firelands Physician Group – team up to provide Behavioral Healthcare Services and Primary Medical Care Services under “one roof.” If you are eligible for the program, a team of healthcare professionals will work together to meet your needs in the following areas: medical, mental health, drug and/or alcohol addiction treatment, and social services.

Q: What does “primary medical care” really mean?
A: Primary medical care refers to your basic healthcare needs. This may include identifying, monitoring and managing many medical issues such as diabetes, asthma, high blood pressure, COPD, high cholesterol, and arthritis.

Q: How do I know if I am eligible?
A: Anyone can be referred to the program for an assessment. In general, adults who have a long-term, serious mental illness are likely to be eligible for the program. However, a member of our team will conduct a formal assessment to determine eligibility for the program.

Q: Once I am eligible, how will the medical services begin through the program?
A: These services will begin with a general healthcare screening. The screening is a simple process to examine your overall physical health. A nurse will check your blood pressure, height, and weight as well as ask a series of health questions. The results of the screening help us find out your current physical healthcare needs.

Q: What if I want the services, but I already have a family physician?
A: You can stay with your current physician and the Firelands Counseling & Recovery Service Plus team will work closely with your physician to coordinate services.

Q: Who will be on my Firelands Counseling & Recovery Services Plus team?
A: You will meet individual team members as you begin the program, including:

  • A Nurse Practitioner – this person will provide primary medical care services and refer you to other specialists when necessary, unless you already have a family physician.
  • Care Manager – this person will coordinate your medical care needs and help identify and arrange referrals to other necessary medical care providers. Not only will the Care Manager provide education to help you manage you physical and mental health conditions, he or she will also be in close contact with all of your caregivers.
  • Qualified Health Home Specialist – this person will help ensure you attend necessary medical, mental health and social service appointments. In addition, he or she will help you build skills to manage tasks of daily living and help you apply for and maintain entitlements such as Social Security Disability, Medicaid and Medicare.
  • Supervising Physician – the program is under the supervision of an Internal Medicine physician.

Q: How are services paid for?
A: Firelands Counseling & Recovery Services received a grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) that will fund medical services provided through the program at this time. These services are also being made available in collaboration with the Mental Health & Recovery Services Board of Erie and Ottawa Counties. The Huron County Board of Alcohol, Drug Addiction & Mental Health Services, and the Mental Health & Recovery Services Board of Seneca, Sandusky and Wyandot Counties.

View a list of all Firelands Counseling and Recovery Services locations to find one near you today.

*45 percent of the combined inpatient and outpatient services at Firelands are utilized by persons who do not have the ability to pay for services. A portion of this care is funded by: Mental Health and Recovery Board of Erie and Ottawa Counties; the Huron County Board of Mental Health and Addiction Services; the Lorain County Board of Mental Health; and the Mental Health and Recovery Services Board of Seneca, Sandusky and Wyandot Counties.